Refunds are managed solely by the organizers of the event. No participant can initiate a refund process on their own.
To cancel a ticket but not refund any amount:
- Go to evenium.com
- Click My Events
- Click the name of the event under the I organize section
- Hover your mouse over the Participants tab on the purple bar
- Click the Tickets menu
- Click on the ticket you wish to cancel
- Select Cancel/Refund this ticket under the Actions section
- Cancel the ticket
- Untick the Full refund and cancellation box.
- Set the amount to refund to 0.