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Knowledge base
Net
Account Management
8
How do I create an account?
How do I reset my Evenium password?
What's an organizing entity?
How do I create an organizing entity?
How can I manage access to an organizing entity?
View all 8
Event Creation
5
How can I create an event?
Is it free to create an event?
What information do I need to create an event?
How do I duplicate an event?
What’s the difference between Evenium Net and ConnexMe?
Event registration website
6
How can participants contact me if they have questions before or after buying tickets?
What’s the difference between Public and Private Website in registration settings?
How can I customize the url of the event registration website?
I have developed a website for the event, can I have people register there instead?
Which Evenium components can I integrate on a custom developed website for the event?
View all 6
General Event Configuration
5
How can I delete an event?
How can I change the dates of my event?
How can I change the name of my event?
What's the difference between Draft and Open modes on Evenium Net?
What languages does Evenium support?
Integrations & API
3
What integrations are available with Evenium?
Where can I download the Evenium plugin for Wordpress?
Are the integrations free?
Invitations & Emails
15
How can I enable/disable automatic emails sent from the platform to attendees?
How can I send invitations to participants?
Where can I view all emails sent to participants?
Who should I contact to remove the limitation on the invitation emails?
Can I create and send custom emails from the platform?
View all 15
Licensing & Pricing
3
Is there a free demo of Evenium Net?
Do I need a license to create an event?
What's the cost of Evenium Net?
Participants
5
How can I update participants info?
What are the different values for "Status" and what do they mean?
How can I see all participants registered to my event?
How do I delete a participant?
Is there a limit to the number of participants I can have on an event?
Payments & Refunds
15
How can I send payment reminders?
What currencies are supported on Evenium Net?
How can I download invoices sent to buyers?
What can I use to collect payments when selling tickets?
What are the fees collected by the credit card payment processor (Stripe, Paypal)?
View all 15
Privacy & Security
4
Can I control who can see my event website?
Can I allow participants to share the event on social networks?
Can I approve or decline registrations to my event?
How can I add my terms of service to the registration process?
Promotion Codes
2
How can I import a list of promotion codes?
How can I create promotion codes?
Registration
6
How can participants register to the event?
How do I close registration for my event?
Can I see how many people started the registration process but never finished it?
How can I open registration for my event?
How do I accept a registration after I received payment via check/bank transfer?
View all 6
Registration Forms
9
How can participants modify their information after registration?
Can I edit the registration form after people have registered?
How are guest categories used?
How can I ask attendees to register to sessions?
How can I view and export information entered by participants on the registration form?
View all 9
Sessions
8
How can I modify an attendee registration to a session?
How can I import session registrations for my participants?
How can I create a session?
How can I edit a session?
How can I upload pictures of speakers?
View all 8
Speakers
2
How can I import speakers on my event?
How do I edit a speaker biography?
Tickets
13
How do I set up quotas for my tickets?
How can I set a limit to the number of tickets a participant can order?
Do I get alerted when my tickets sold out?
How can I manually add tickets to an attendee?
How can I download tickets and badges?
View all 13
Team Access
3
What are participants requests, and how can I control who receives them?
How can I add other organizers to an event?
How many people can manage an event?
OnSite
FAQ
6
What is Evenium OnSite?
How can I check people in at the entrance of my event?
Can I check people in at the entrance of sessions?
What are the requirements for Evenium OnSite?
How do I track who attended the event?
View all 6
Help Desk Software
by Freshdesk
