Payments & Refunds

How can I send payment reminders?
Go to evenium.com  Click on My Events Click the name of the event under the I organize section Hover your mouse on Participants located on the purple ta...
What currencies are supported on Evenium Net?
Europe Euro (€) Pound Sterling (£) Swiss Franc (CHf) Czech Koruna (Kč) Danish Krone (kr) Hungarian Forint (Ft) Polish złoty (zł) Swedish Krona (kr) ...
How can I download invoices sent to buyers?
Go to evenium.com  Click on My Events Click the name of the event under the I organize section Hover your mouse on the Participants tab located on the p...
What can I use to collect payments when selling tickets?
You can collect payment online via credit cards using Stripe or PayPal. You can also choose to receive payments via check and/or bank transfer.
What are the fees collected by the credit card payment processor (Stripe, Paypal)?
Currently, Stripe and Paypal fees are 2.9% + $0.30 per sale.  These fees are subject to change based on the merchant.  
How much time does it take to have funds transferred to my account?
When using Stripe, it typically takes between a few hours and up to 48 hours.
How can I choose which payment methods I want to use?
Go to evenium.com  Click on My Events Click the name of the event under the I organize section Go to the Configuration tab located on the purple bar ...
Can I receive payments via check?
Yes. Go to the back office of your event in Configuration -> Registration Settings -> Payment Methods to enable this payment option for people registe...
When do participants receive tickets when paying with check or with a bank transfer?
They will receive their ticket after you manually confirm that you have received their payment. In the meantime they'll receive an email to let them kno...
Where can I see my revenue from selling tickets?
Go to evenium.com  Click on My Events Click the name of the event under the I organize section In the back office of your event go to the Overview tab l...